Returns & Cancellations

We will replace or refund any bottle of wine that is damaged or flawed. By law, we cannot accept returns of alcoholic beverages unless the product is corked, or flawed. We are also unable to accept return of wine that was damaged due to adverse weather conditions during shipment, or wine that is ordered in error. Please send an email to info@ferox.ca to arrange for the return of corked or flawed product.

To cancel a tasting reservation or Wine Club membership, please call (905) 468-2271 or email info@ferox.ca.

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